Product Care
CheerMoe products are designed to live in the home, close to pets and people. A little regular care helps each piece stay clean, comfortable, and visually calm in the room.
Felt Pet Nests
For felt pieces such as Pica Pet Nest, remove loose hair regularly with a lint roller, soft brush, or handheld vacuum. For light cleaning, wipe gently with a damp cloth.
- Hand wash gently in cold water when deeper cleaning is needed.
- Air dry naturally before letting your pet use it again.
- Do not bleach, machine dry, scrub with a hard brush, or expose felt to strong sunlight for extended periods.
Leather Pet Pieces
For leather options, wipe with a soft dry or slightly damp cloth. Avoid soaking, harsh cleaners, and prolonged direct sunlight.
- Remove dust and hair gently.
- Keep away from sharp claws when not in use if your pet likes scratching leather surfaces.
- Allow any damp areas to air dry fully.
Hand-Blown Glass Bowls
For Signac glass pet bowls, rinse the smooth glass interior after use and dry with a soft cloth.
- Avoid hard impacts and sudden temperature changes.
- Do not use abrasive cleaners or hard scouring pads.
- Check the bowl regularly and stop using it if the glass is cracked, chipped, or damaged.
- Small bubbles or subtle texture variations may appear because each bowl is hand blown.
Modern Cat Furniture
For Collins Cocoon and Haven Cat House, remove hair regularly and spot-clean soft areas as needed.
- Use a lint roller, soft brush, or handheld vacuum for daily cleaning.
- Wipe structured surfaces with a soft dry or slightly damp cloth.
- Let cleaned areas air dry fully before use.
- If the product includes assembled parts, check them regularly and tighten hardware if needed.
Aquatic Pieces
Candy and Lollipop include glass and lighting components. Place them on a stable indoor surface and handle glass tanks carefully.
- Keep electrical and charging areas away from standing water.
- Wipe aluminum surfaces with a soft dry cloth.
- Before using with live fish or aquatic plants, confirm water volume, oxygenation, filtration, species suitability, and care routine.
- If you are new to aquariums, consult reliable aquarium-care guidance before adding live animals.
When to Contact Support
Contact CheerMoe if your product arrives damaged, parts are missing, glass is cracked on arrival, or you need help choosing the right size or setup.